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Sešas reizes cilvēki tika izsisti lidmašīnās smieklīgu iemeslu dēļ

Sešas reizes cilvēki tika izsisti lidmašīnās smieklīgu iemeslu dēļ

Pēdējo gadu laikā stjuartes ir noņēmušas pasažierus no lidmašīnām iemeslu dēļ, kas jums, iespējams, šķitīs absurdi

Aviosabiedrības ne vienmēr atlaiž cilvēkus no lidojumiem pareizu iemeslu dēļ.

Daudzus gadus cilvēki tiek atcelti no lidojumiem absurdu iemeslu dēļ. Raksturīgi, ka aviosabiedrības jūt līdzi klientam un atvainojas, taču dažreiz tās nostājas savu darbinieku pusē. Ir saprotams, ka pasažieris tiek izraidīts no lidmašīnas par kareivīgu intoksikāciju vai fizisku saikni ar lidmašīnas apkalpi vai pat citiem pasažieriem, taču tas ne vienmēr tā ir.

Slaidrādes 6 reizes cilvēki tika izsisti no lidmašīnām smieklīgu iemeslu dēļ

Pārāk bieži (īpaši nesenā aviokompāniju vēsturē) pasažieri ir lūgti izkāpt nepamatotu iemeslu dēļ, piemēram, demonstrējot reliģisku izvēli, pārtikas alerģiju, piedaloties sarunā citā valodā, vai vienkārši tāpēc, ka aviokompānija pieļāva kļūdu, rezervējot lidojums. Lai gan šķita, ka United Airlines vienā reizē bija nelaimes gadījumu sērija, arī citi aviokompāniju stjuarti no Spirit uz JetBlue ir nonākuši šajās smieklīgajās situācijās ar pasažieriem. Šeit ir daži incidenti pēdējā gada laikā, kad pasažieris tika izmests no lidojuma.


6 bērnu mamma startēja no JetBlue lidojuma, jo toddler nenēsāja masku, saka, ka politika nav iespējama

Ģimene sāka JetBlue lidojumu, jo toddler neturēja sejas masku

Neapstrādāts video: ģimene lika izkāpt no JetBlue lidojuma, jo toddler nenēsās masku.

Ņujorkas mātei, kas lidoja ar lidmašīnu JetBlue no Orlando, Fla., Uz Ņujorku, Ņūdžersijā, tika teikts, ka viņai kopā ar saviem sešiem bērniem ir jāizkāpj no lidmašīnas, jo viņas 2 gadus vecā meita nevalkā sejas masku - un tagad viņa saka, ka viņas vīrs apsver iespēju vērsties tiesā pret aviokompāniju.

Čaja Brūka no Bruklinas sacīja Fox News, ka uzskata, ka aviosabiedrības pašreizējā masku politika attiecībā uz maziem bērniem nav "iespējama", un piebilda, ka viņas nesenā pieredze ir ne tikai pazemojoša, bet arī "traumatizējoša" arī viņas bērniem.

Bruks sacīja, ka stjuartes viņai teica, ka viņai jāizkāpj no lidojuma, ja viņas 2 gadus vecā meitene nevar nēsāt masku, pat ja viņa mēģināja paskaidrot, ka centīsies panākt, lai mazulis Dina paturētu masku. Tikmēr Bruks sacīja, ka viņai radies iespaids, ka viņas meita ir atbrīvota no tādas nēsāšanas.

"Es neesmu konfrontējošs cilvēks, es negribēju nekādas nepatikšanas, es tikai gribēju atgriezties mājās ar sešiem bērniem pēc ģimenes atvaļinājuma, un tas mazināja mūsu pieredzi," sacīja Bruks, kurš apgalvoja, ka aviokompānijas apkalpe dalībnieki “izturējās pret mani rupji” 19. augusta lidojuma laikā.

Bruks apgalvo, ka tieši pirms lidojuma viņa pa skaļruni dzirdēja, ka "mazi bērni" ir atbrīvoti no sejas maskas nēsāšanas, ja viņi nevar to turēt, bet paziņojumā nekad nav norādīts vecums. Šīs pilnvaras tika iekļautas arī JetBlue tīmekļa vietnē "Traveling With Kids", apgalvo Bruks, taču arī tajā nebija norādīts vecums. Zemāk redzamajā ekrānuzņēmumā, kuru, iespējams, uzņēma Bruka vīrs 19. augustā, vietnē teikts: "bērni, kuri nespēj uzturēt sejas pārklājumu, ir atbrīvoti no prasības".

Bruka vīrs uzskata, ka formulējums tika mainīts kaut kad pēc pulksten 22:00, un tas ir mainīts uz tekstu "visiem ceļotājiem, kas ir 2 gadus veci un vecāki, visa ceļojuma laikā, tostarp reģistrēšanās laikā, iekāpšanas laikā un lidojuma laikā, jāvalkā seja, kas pārklāj degunu un muti un deplanēšana. "

Bruka ģimene sacīja JetBlue vietnes ekrānuzņēmumu no trešdienas ap plkst. parādīja, ka JetBlue sadaļā "Ceļošana ar bērniem" joprojām ir iekļauta šī līnija, & quot; Bērni, kuri nespēj uzturēt sejas pārklājumu, tiek izpildīti ar prasību & quot; valkāt sejas masku. Viņi apgalvo, ka līnija tika pārtraukta pēc plkst. jo tas vairs neparādās sadaļā. (Bruka ģimenes ekrānuzņēmums no JetBlue vietnes)

JetBlue tomēr apgalvo, ka kopš 10. augusta nav atjauninājuši savu politiku.

Tikmēr Bruks ceturtdien Fox News sacīja, ka ir “necilvēcīgi” publicēt vietnē vienu politiku, vienlaikus personīgi ieviešot citu politiku. Pēc Bruka teiktā, viņas pieci lielākie bērni trešdienas lidojumā valkāja maskas, bet viņas mazgadīgā meita Dina to neturēja.

"Viņa to izvilka, viņai mutē bija knupis, un viņi [stjuarti] redzēja, kā tas notiek," viņa paskaidroja, piebilstot, ka stjuartes drīz vien lika viņai izkāpt no lidmašīnas.

"Pārējie pasažieri mani atbalstīja un lika man neizkāpt no lidmašīnas," sacīja Bruks. "Tāpēc es teicu:" Es neiešu prom, man jātiek mājās, es samaksāju par šiem lidojumiem. ""

"Viņi [apkalpes locekļi] teica:" Ja jūs neizkāpjat no lidmašīnas, mums būs jāizkāpj no visiem pasažieriem, "un tad pasažieri kliedza un kliedza apkalpes locekļiem, [sakot:]" Tas ir smieklīgi, viņa ir viena ar sešiem bērniem, ”… [Stjuartēm] bija vienalga.”

Fox News nosūtītajā video, kurā redzams, ka visi pasažieri ir spiesti lidot lidmašīnā, daži ir dzirdami sūdzamies.

"Vai varat tam noticēt, ka 2 gadus vecs bērns nevar valkāt masku un mēs visi izkāpjam no lidmašīnas?" videoklipā dzirdams viens pasažieris.

“Visi zvana klientu apkalpošanas dienestam, izmantojot JetBlue,” saka kāds cits pasažieris.

"Mani bērni sāka raudāt. Viņi nobijās. Viņi nezināja, kas notiek. Tas bija ļoti traumējoši, ”sacīja Bruks.

Bruks pastāstīja Fox News, ka viņai nav atļauts atgriezties lidojumā, un JetBlue nepalīdzēja viņai rezervēt citu. Viņa teica, ka vēlāk tajā pašā vakarā atrada citu lidojumu uz mājām kopā ar United Airlines. Brūka, kura ēd tikai košera ēdienu, piebilda, ka satraukuma laikā viņa nejauši atstāja sviestmaizes, ko bija pagatavojusi lidojumā JetBlue, un viņas ģimene stundām ilgi palika bez ēdiena, jo reliģisko apstākļu dēļ viņa nevarēja ēst lidostā. iemeslu dēļ.

Viņa atzīmēja, ka lidostas vestibilā satika pāris, kuriem netika atļauts atgriezties JetBlue lidojumā, jo viņi iestājās par viņu.

"Ir patīkami zināt, ka mēs neesam zaudējuši ticību cilvēcei, kad pasažieri stāvēja par mani," sacīja Bruks.

Trešdien Bruks vairāk nekā piecas stundas atradās Floridā un ap pusnakti atgriezās mājās Ņujorkā. Viņas vīrs tagad apsver iespēju iesūdzēt tiesā JetBlue par notikušo.

Paziņojumā, kas tika nosūtīts Fox News, JetBlue Airways korporatīvo komunikāciju vadītājs Dereks Dombrovskis sacīja: “Šajos bezprecedenta laikos mūsu pirmā prioritāte ir nodrošināt apkalpes locekļu un klientu drošību, un mēs esam ātri ieviesuši jaunas drošības politikas un procedūras visā pandēmija."

Viņš norādīja uz faktu, ka JetBlue “sejas aizklāšanas politika nesen tika atjaunināta 10. augustā, lai nodrošinātu, ka visi-gan pieaugušie, gan bērni-valkā seju, lai palīdzētu novērst koronavīrusa izplatīšanos”.

"Bērniem no 2 gadu vecuma ir jāvalkā sejas aizsargs, kas atbilst CDC vadlīnijām, kurās teikts:" Bērni, kas jaunāki par 2 gadiem, nedrīkst lietot maskas, "turpināja Dombrovskis.

Viņš turpināja atzīmēt, ka "klienti pirms lidojuma saņem e-pastu, kurā izklāstīti jaunākie drošības protokoli un seju aizsegšanas politika". Dombrovskis arī sacīja, ka politika ir norādīta JetBlue vietnē.

"Mūsu apkalpes locekļi ir gatavi palīdzēt klientiem lidostā un lidmašīnā, kuriem varētu būt nepieciešams atbalsts," sacīja Dombrovskis. "Mums ir elastīga rezervēšanas politika tiem, kas nespēj izpildīt šo prasību, un klienti, kuri atsakās ievērot šos standartus pēc apkalpes locekļu pieprasījumiem, tiks pārbaudīti, lai saņemtu turpmāku ceļošanas atbilstību JetBlue."

Katrā ziņā Broka neredz, kā šādai politikai ir jēga.

"Es domāju, ka bērnam, kurš ir 2 gadus vecs, nav iespējams nēsāt masku. Es nedomāju, ka līdz 4 gadu vecumam pat ir iespējams piespiest bērnu nēsāt masku, it īpaši, ja viņam mutē ir knupis, ”sacīja Bruks. "Kā bērnam vajadzētu elpot, aizklājot degunu un muti?"

"Divgadīgam bērnam nav loģikas kā vecākam bērnam un viņš nesaprot, kādas sekas var radīt maskas nēsāšana," viņa uzsvēra.

"Tas, kā viņi izturējās pret mani un rīkojās, ir necilvēcīgi," viņa turpināja. "Es jutos ļoti mērķtiecīga."


6 bērnu mamma startēja no JetBlue lidojuma, jo toddler nenēsāja masku, saka, ka politika nav iespējama

Ģimene sāka JetBlue lidojumu, jo toddler neturēja sejas masku

Neapstrādāts video: ģimene lika izkāpt no JetBlue lidojuma, jo toddler nenēsās masku.

Ņujorkas mātei, kas lidoja ar lidmašīnu JetBlue no Orlando, Fla., Uz Ņujorku, Ņūdžersijā, tika teikts, ka viņai kopā ar saviem sešiem bērniem ir jāizkāpj no lidmašīnas, jo viņas 2 gadus vecā meita nevalkā sejas masku - un tagad viņa saka, ka viņas vīrs apsver tiesvedību pret aviokompāniju.

Čaja Brūka no Bruklinas sacīja Fox News, ka uzskata, ka aviosabiedrības pašreizējā masku politika attiecībā uz maziem bērniem nav "iespējama", un piebilda, ka viņas nesenā pieredze ir ne tikai pazemojoša, bet arī "traumatizējoša" arī viņas bērniem.

Bruks sacīja, ka stjuartes viņai teica, ka viņai jāizkāpj no lidojuma, ja viņas 2 gadus vecā meitene nevar valkāt masku, pat ja viņa mēģināja paskaidrot, ka centīsies panākt, lai toddler Dina paturētu masku. Tikmēr Bruks sacīja, ka viņai radies iespaids, ka viņas meita ir atbrīvota no tādas nēsāšanas.

"Es neesmu konfrontējošs cilvēks, es negribēju nekādas nepatikšanas, es tikai gribēju atgriezties mājās ar sešiem bērniem pēc ģimenes atvaļinājuma, un tas mazināja mūsu pieredzi," sacīja Bruks, kurš apgalvoja, ka aviokompānijas apkalpe dalībnieki “izturējās pret mani rupji” 19. augusta lidojuma laikā.

Bruks apgalvo, ka tieši pirms lidojuma viņa pa skaļruni dzirdēja, ka "mazi bērni" ir atbrīvoti no sejas maskas nēsāšanas, ja viņi nevar to turēt, bet paziņojumā nekad nav norādīts vecums. Šīs pilnvaras tika iekļautas arī JetBlue tīmekļa vietnē "Traveling With Kids", apgalvo Bruks, taču arī tajā nebija norādīts vecums. Zemāk redzamajā ekrānuzņēmumā, kuru, iespējams, uzņēma Bruka vīrs 19. augustā, vietnē teikts: "bērni, kuri nespēj uzturēt sejas pārklājumu, ir atbrīvoti no prasības".

Bruka vīrs uzskata, ka formulējums tika mainīts kaut kad pēc pulksten 22:00, un tas ir mainīts uz tekstu "visiem ceļotājiem, kas ir 2 gadus veci un vecāki, visa ceļojuma laikā, tostarp reģistrēšanās laikā, iekāpšanas laikā un lidojuma laikā, jāvalkā seja, kas pārklāj degunu un muti un deplanēšana. "

Bruka ģimene sacīja JetBlue vietnes ekrānuzņēmumu no trešdienas ap plkst. parādīja, ka JetBlue sadaļā "Ceļošana ar bērniem" joprojām ir iekļauta šī līnija, & quot; Bērni, kuri nespēj uzturēt sejas pārklājumu, tiek izpildīti ar prasību & quot; valkāt sejas masku. Viņi apgalvo, ka līnija tika pārtraukta pēc plkst. jo tas vairs neparādās sadaļā. (Bruka ģimenes ekrānuzņēmums no JetBlue vietnes)

JetBlue tomēr apgalvo, ka kopš 10. augusta nav atjauninājuši savu politiku.

Tikmēr Bruks ceturtdien Fox News sacīja, ka ir “necilvēcīgi” publicēt vietnē vienu politiku, vienlaikus personīgi ieviešot citu politiku. Pēc Bruka teiktā, viņas pieci lielākie bērni trešdienas lidojumā valkāja maskas, bet viņas mazgadīgā meita Dina to neturēja.

"Viņa to izvilka, viņai mutē bija knupis, un viņi [stjuarti] redzēja, kā tas notiek," viņa paskaidroja, piebilstot, ka stjuartes drīz vien lika viņai izkāpt no lidmašīnas.

"Pārējie pasažieri mani atbalstīja un lika man neizkāpt no lidmašīnas," sacīja Bruks. "Tāpēc es teicu:" Es neiešu prom, man jātiek mājās, es samaksāju par šiem lidojumiem. ""

"Viņi [apkalpes locekļi] teica:" Ja jūs neizkāpjat no lidmašīnas, mums būs jāizkāpj no visiem pasažieriem, "un tad pasažieri kliedza un kliedza apkalpes locekļiem, [sakot:]" Tas ir smieklīgi, viņa ir viena ar sešiem bērniem, ”… [Stjuartēm] bija vienalga.”

Fox News nosūtītajā video, kurā redzams, ka visi pasažieri ir spiesti lidot, daži var dzirdēt sūdzības.

"Vai varat tam noticēt, ka 2 gadus vecs bērns nevar valkāt masku un mēs visi izkāpjam no lidmašīnas?" videoklipā dzirdams viens pasažieris.

“Visi zvana klientu apkalpošanas dienestam, izmantojot JetBlue,” saka kāds cits pasažieris.

"Mani bērni sāka raudāt. Viņi nobijās. Viņi nezināja, kas notiek. Tas bija ļoti traumējoši, ”sacīja Bruks.

Bruks Fox News pastāstīja, ka viņai nav atļauts atgriezties lidojumā, un JetBlue nepalīdzēja viņai rezervēt citu. Viņa sacīja, ka vēlāk tajā pašā vakarā atrada citu lidojumu uz mājām kopā ar United Airlines. Brūka, kura ēd tikai košera ēdienu, piebilda, ka satraukuma laikā viņa nejauši atstāja sviestmaizes, ko bija pagatavojusi lidojumā JetBlue, un viņas ģimene stundām ilgi palika bez ēdiena, jo reliģisko apstākļu dēļ viņa nevarēja ēst lidostā. iemeslu dēļ.

Viņa atzīmēja, ka lidostas vestibilā satikusi pāris, kuriem netika atļauts atgriezties JetBlue lidojumā, jo viņi iestājās par viņu.

"Ir patīkami zināt, ka mēs neesam zaudējuši ticību cilvēcei, kad pasažieri stāvēja par mani," sacīja Bruks.

Trešdien Bruks vairāk nekā piecas stundas atradās Floridā un ap pusnakti atgriezās mājās Ņujorkā. Viņas vīrs tagad apsver iespēju iesūdzēt tiesā JetBlue par notikušo.

Paziņojumā, kas tika nosūtīts Fox News, JetBlue Airways korporatīvo komunikāciju vadītājs Dereks Dombrovskis sacīja: “Šajos bezprecedenta laikos mūsu pirmā prioritāte ir nodrošināt apkalpes locekļu un klientu drošību, un mēs esam ātri ieviesuši jaunas drošības politikas un procedūras visā pandēmija."

Viņš norādīja uz faktu, ka JetBlue “sejas aizklāšanas politika nesen tika atjaunināta 10. augustā, lai nodrošinātu, ka visi-gan pieaugušie, gan bērni-valkā seju, lai palīdzētu novērst koronavīrusa izplatīšanos”.

"Bērniem no 2 gadu vecuma ir jāvalkā sejas aizsargs, kas atbilst CDC vadlīnijām, kurās teikts:" Bērni, kas jaunāki par 2 gadiem, nedrīkst lietot maskas, "turpināja Dombrovskis.

Viņš turpināja atzīmēt, ka "klienti pirms lidojuma saņem e-pastu, kurā izklāstīti jaunākie drošības protokoli un seju aizsegšanas politika". Dombrovskis arī sacīja, ka politika ir norādīta JetBlue vietnē.

"Mūsu apkalpes locekļi ir gatavi palīdzēt klientiem lidostā un lidmašīnā, kuriem varētu būt nepieciešams atbalsts," sacīja Dombrovskis. "Mums ir elastīga rezervēšanas politika tiem, kuri nespēj izpildīt šo prasību, un klienti, kuri atsakās ievērot šos standartus pēc apkalpes locekļu pieprasījumiem, tiks pārbaudīti, lai saņemtu turpmāku ceļošanas atbilstību JetBlue."

Katrā ziņā Broka neredz, kā šādai politikai ir jēga.

“Es domāju, ka bērnam, kurš ir 2 gadus vecs, nav iespējams nēsāt masku. Es nedomāju, ka līdz 4 gadu vecumam pat ir iespējams piespiest bērnu nēsāt masku, it īpaši, ja viņam mutē ir knupis, ”sacīja Bruks. "Kā bērnam vajadzētu elpot, aizklājot degunu un muti?"

"Divgadīgam bērnam nav loģikas kā vecākam bērnam un viņš nesaprot maskas neizmantošanas sekas," viņa uzsvēra.

"Tas, kā viņi izturējās pret mani un rīkojās, ir necilvēcīgi," viņa turpināja. "Es jutos ļoti mērķtiecīga."


6 bērnu mamma startēja no JetBlue lidojuma, jo toddler nenēsāja masku, saka, ka politika nav iespējama

Ģimene uzsāka JetBlue lidojumu, jo toddler neturēja sejas masku

Neapstrādāts video: ģimene lika izkāpt no JetBlue lidojuma, jo toddler nenēsās masku.

Ņujorkas mātei, kas lidoja ar lidmašīnu JetBlue no Orlando, Fla., Uz Ņujorku, Ņūdžersijā, tika teikts, ka viņai kopā ar saviem sešiem bērniem ir jāizkāpj no lidmašīnas, jo viņas 2 gadus vecā meita nevalkā sejas masku - un tagad viņa saka, ka viņas vīrs apsver tiesvedību pret aviokompāniju.

Čaja Brūka no Bruklinas sacīja Fox News, ka uzskata, ka aviosabiedrības pašreizējā masku politika attiecībā uz maziem bērniem nav "iespējama", un piebilda, ka viņas nesenā pieredze ir ne tikai pazemojoša, bet arī "traumatizējoša" arī viņas bērniem.

Bruks sacīja, ka stjuartes viņai teica, ka viņai jāizkāpj no lidojuma, ja viņas 2 gadus vecā meitene nevar nēsāt masku, pat ja viņa mēģināja paskaidrot, ka centīsies panākt, lai mazulis Dina paturētu masku. Tikmēr Bruks sacīja, ka viņai radies iespaids, ka viņas meita ir atbrīvota no tādas nēsāšanas.

"Es neesmu konfrontējošs cilvēks, es negribēju nekādas nepatikšanas, es tikai gribēju atgriezties mājās ar sešiem bērniem pēc ģimenes atvaļinājuma, un tas mazināja mūsu pieredzi," sacīja Bruks, kurš apgalvoja, ka aviokompānijas apkalpe dalībnieki “izturējās pret mani rupji” 19. augusta lidojuma laikā.

Bruks apgalvo, ka tieši pirms lidojuma viņa pa skaļruni dzirdēja, ka "mazi bērni" ir atbrīvoti no sejas maskas nēsāšanas, ja viņi nevar to turēt, bet paziņojumā nekad nav norādīts vecums. Šīs pilnvaras tika iekļautas arī JetBlue tīmekļa vietnē "Traveling With Kids", apgalvo Bruks, taču arī tajā nebija norādīts vecums. Zemāk redzamajā ekrānuzņēmumā, kuru, iespējams, uzņēma Bruka vīrs 19. augustā, vietnē teikts: "bērni, kuri nespēj uzturēt sejas pārklājumu, ir atbrīvoti no prasības".

Bruka vīrs uzskata, ka formulējums tika mainīts kaut kad pēc pulksten 22:00, un tas ir mainīts uz tekstu "visiem ceļotājiem, kas ir 2 gadus veci un vecāki, visa ceļojuma laikā, tostarp reģistrēšanās laikā, iekāpšanas laikā un lidojuma laikā, jāvalkā seja, kas pārklāj degunu un muti un deplanēšana. "

Bruka ģimene sacīja JetBlue vietnes ekrānuzņēmumu no trešdienas ap plkst. parādīja, ka JetBlue sadaļā "Ceļošana ar bērniem" joprojām ir iekļauta šī līnija, & quot; Bērni, kuri nespēj uzturēt sejas pārklājumu, tiek izpildīti ar prasību & quot; valkāt sejas masku. Viņi apgalvo, ka līnija tika pārtraukta pēc plkst. jo tas vairs neparādās sadaļā. (Bruka ģimenes ekrānuzņēmums no JetBlue vietnes)

JetBlue tomēr apgalvo, ka kopš 10. augusta nav atjauninājuši savu politiku.

Tikmēr Bruks ceturtdien Fox News sacīja, ka ir “necilvēcīgi” publicēt vietnē vienu politiku, vienlaikus personīgi ieviešot citu politiku. Pēc Bruka teiktā, viņas pieci lielākie bērni trešdienas lidojumā valkāja maskas, bet viņas mazgadīgā meita Dina to neturēja.

"Viņa to izvilka, viņai mutē bija knupis, un viņi [stjuarti] redzēja, kā tas notiek," viņa paskaidroja, piebilstot, ka stjuartes drīz vien lika viņai izkāpt no lidmašīnas.

"Pārējie pasažieri mani atbalstīja un lika man neizkāpt no lidmašīnas," sacīja Bruks. "Tāpēc es teicu:" Es neiešu prom, man jātiek mājās, es samaksāju par šiem lidojumiem. ""

"Viņi [apkalpes locekļi] teica:" Ja jūs neizkāpjat no lidmašīnas, mums būs jāizkāpj no visiem pasažieriem, "un tad pasažieri kliedza un kliedza apkalpes locekļiem, [sakot:]" Tas ir smieklīgi, viņa ir viena ar sešiem bērniem, ”… [Stjuartēm] bija vienalga.”

Fox News nosūtītajā video, kurā redzams, ka visi pasažieri ir spiesti lidot, daži var dzirdēt sūdzības.

"Vai varat tam noticēt, ka 2 gadus vecs bērns nevar valkāt masku un mēs visi izkāpjam no lidmašīnas?" videoklipā dzirdams viens pasažieris.

“Visi zvana klientu apkalpošanas dienestam, izmantojot JetBlue,” saka kāds cits pasažieris.

"Mani bērni sāka raudāt. Viņi nobijās. Viņi nezināja, kas notiek. Tas bija ļoti traumējoši, ”sacīja Bruks.

Bruks Fox News pastāstīja, ka viņai nav atļauts atgriezties lidojumā, un JetBlue nepalīdzēja viņai rezervēt citu. Viņa teica, ka vēlāk tajā pašā vakarā atrada citu lidojumu uz mājām kopā ar United Airlines. Brūka, kura ēd tikai košera ēdienu, piebilda, ka satraukuma laikā viņa nejauši atstāja sviestmaizes, ko bija pagatavojusi lidojumā JetBlue, un viņas ģimene stundām ilgi palika bez ēdiena, jo reliģisko apstākļu dēļ viņa nevarēja ēst lidostā. iemeslu dēļ.

Viņa atzīmēja, ka lidostas vestibilā satika pāris, kuriem netika atļauts atgriezties JetBlue lidojumā, jo viņi iestājās par viņu.

"Ir patīkami zināt, ka mēs neesam zaudējuši ticību cilvēcei, kad pasažieri stāvēja par mani," sacīja Bruks.

Trešdien Bruks vairāk nekā piecas stundas atradās Floridā un ap pusnakti atgriezās mājās Ņujorkā. Viņas vīrs tagad apsver iespēju iesūdzēt tiesā JetBlue par notikušo.

Paziņojumā, kas tika nosūtīts Fox News, JetBlue Airways korporatīvo komunikāciju vadītājs Dereks Dombrovskis sacīja: “Šajos bezprecedenta laikos mūsu pirmā prioritāte ir nodrošināt apkalpes locekļu un klientu drošību, un mēs esam ātri ieviesuši jaunas drošības politikas un procedūras visā pandēmija."

Viņš norādīja uz faktu, ka JetBlue “sejas aizklāšanas politika nesen tika atjaunināta 10. augustā, lai nodrošinātu, ka visi-gan pieaugušie, gan bērni-valkā seju, lai palīdzētu novērst koronavīrusa izplatīšanos”.

"Bērniem no 2 gadu vecuma ir jāvalkā sejas aizsargs, kas atbilst CDC vadlīnijām, kurās teikts:" Bērni, kas jaunāki par 2 gadiem, nedrīkst lietot maskas, "turpināja Dombrovskis.

Viņš turpināja atzīmēt, ka "klienti pirms lidojuma saņem e-pastu, kurā izklāstīti jaunākie drošības protokoli un seju aizsegšanas politika". Dombrovskis arī sacīja, ka politika ir norādīta JetBlue vietnē.

"Mūsu apkalpes locekļi ir gatavi palīdzēt klientiem lidostā un lidmašīnā, kuriem varētu būt nepieciešams atbalsts," sacīja Dombrovskis. "Mums ir elastīga rezervēšanas politika tiem, kas nespēj izpildīt šo prasību, un klienti, kuri atsakās ievērot šos standartus pēc apkalpes locekļu pieprasījumiem, tiks pārbaudīti, lai saņemtu turpmāku ceļošanas atbilstību JetBlue."

Katrā ziņā Broka neredz, kā šādai politikai ir jēga.

“Es domāju, ka bērnam, kurš ir 2 gadus vecs, nav iespējams nēsāt masku. Es nedomāju, ka līdz 4 gadu vecumam pat ir iespējams piespiest bērnu nēsāt masku, it īpaši, ja viņam mutē ir knupis, ”sacīja Bruks. "Kā bērnam vajadzētu elpot, aizklājot degunu un muti?"

"Divgadīgam bērnam nav loģikas kā vecākam bērnam un viņš nesaprot maskas neizmantošanas sekas," viņa uzsvēra.

"Tas, kā viņi izturējās pret mani un rīkojās, ir necilvēcīgi," viņa turpināja. "Es jutos ļoti mērķtiecīga."


6 bērnu mamma startēja no JetBlue lidojuma, jo toddler nenēsāja masku, saka, ka politika nav iespējama

Ģimene uzsāka JetBlue lidojumu, jo toddler neturēja sejas masku

Neapstrādāts video: ģimene lika izkāpt no JetBlue lidojuma, jo toddler nenēsās masku.

Kādai mātei Ņujorkā lidmašīnā JetBlue no Orlando, Fla., Uz Ņūorku, Ņūdžersijā, tika teikts, ka viņai kopā ar saviem sešiem bērniem ir jāizkāpj no lidmašīnas, jo viņas 2 gadus vecā meita nevalkā sejas masku - un tagad viņa saka, ka viņas vīrs apsver iespēju vērsties tiesā pret aviokompāniju.

Čaja Brūka no Bruklinas sacīja Fox News, ka uzskata, ka aviosabiedrības pašreizējā masku politika attiecībā uz maziem bērniem nav "iespējama", un piebilda, ka viņas nesenā pieredze ir ne tikai pazemojoša, bet arī "traumatizējoša" arī viņas bērniem.

Bruks sacīja, ka stjuartes viņai teica, ka viņai jāizkāpj no lidojuma, ja viņas 2 gadus vecā meitene nevar nēsāt masku, pat ja viņa mēģināja paskaidrot, ka centīsies panākt, lai mazulis Dina paturētu masku. Tikmēr Bruks sacīja, ka viņai radies iespaids, ka viņas meita ir atbrīvota no tādas nēsāšanas.

"Es neesmu konfrontējošs cilvēks, es negribēju nekādas nepatikšanas, es tikai gribēju atgriezties mājās ar sešiem bērniem pēc ģimenes atvaļinājuma, un tas mazināja mūsu pieredzi," sacīja Bruks, kurš apgalvoja, ka aviokompānijas apkalpe dalībnieki “izturējās pret mani rupji” 19. augusta lidojuma laikā.

Bruks apgalvo, ka tieši pirms lidojuma viņa pa skaļruni dzirdējusi, ka "mazi bērni" ir atbrīvoti no sejas maskas nēsāšanas, ja viņi nevar to turēt, bet paziņojumā nekad nav norādīts vecums. Šīs pilnvaras tika iekļautas arī JetBlue tīmekļa vietnē "Traveling With Kids", apgalvo Bruks, taču arī tajā nebija norādīts vecums. Zemāk redzamajā ekrānuzņēmumā, kuru, iespējams, uzņēma Bruka vīrs 19. augustā, vietnē teikts: "bērni, kuri nespēj uzturēt sejas pārklājumu, ir atbrīvoti no prasības".

Bruka vīrs uzskata, ka formulējums tika mainīts kaut kad pēc pulksten 22:00, un tas ir mainīts uz tekstu "visiem ceļotājiem, kas ir 2 gadus veci un vecāki, visa ceļojuma laikā, tostarp reģistrēšanās laikā, iekāpšanas laikā un lidojuma laikā, jāvalkā seja, kas pārklāj degunu un muti un deplanēšana. "

Bruka ģimene sacīja JetBlue vietnes ekrānuzņēmumu no trešdienas ap plkst. parādīja, ka JetBlue sadaļā "Ceļošana ar bērniem" joprojām ir iekļauta šī līnija, & quot; Bērni, kuri nespēj uzturēt sejas pārklājumu, tiek izpildīti ar prasību & quot; valkāt sejas masku. Viņi apgalvo, ka līnija tika pārtraukta pēc plkst. jo tas vairs neparādās sadaļā. (Bruka ģimenes ekrānuzņēmums no JetBlue vietnes)

JetBlue tomēr apgalvo, ka kopš 10. augusta nav atjauninājuši savu politiku.

Tikmēr Bruks ceturtdien Fox News sacīja, ka ir “necilvēcīgi” publicēt vietnē vienu politiku, vienlaikus personīgi ieviešot citu politiku. Pēc Bruka teiktā, viņas pieci lielākie bērni trešdienas lidojumā valkāja maskas, bet viņas mazgadīgā meita Dina to neturēja.

"Viņa to izvilka, viņai mutē bija knupis, un viņi [stjuarti] redzēja, kā tas notiek," viņa paskaidroja, piebilstot, ka stjuartes drīz vien lika viņai izkāpt no lidmašīnas.

"Pārējie pasažieri mani atbalstīja un lika man neizkāpt no lidmašīnas," sacīja Bruks. "Tāpēc es teicu:" Es neiešu prom, man jātiek mājās, es samaksāju par šiem lidojumiem. ""

"Viņi [apkalpes locekļi] teica:" Ja jūs neizkāpjat no lidmašīnas, mums būs jāizkāpj no visiem pasažieriem, "un tad pasažieri kliedza un kliedza apkalpes locekļiem, [sakot:]" Tas ir smieklīgi, viņa ir viena ar sešiem bērniem, ”… [Stjuartēm] bija vienalga.”

Fox News nosūtītajā video, kurā redzams, ka visi pasažieri ir spiesti lidot, daži var dzirdēt sūdzības.

"Vai varat tam noticēt, ka 2 gadus vecs bērns nevar valkāt masku un mēs visi izkāpjam no lidmašīnas?" videoklipā dzirdams viens pasažieris.

“Visi zvana klientu apkalpošanas dienestam, izmantojot JetBlue,” saka kāds cits pasažieris.

"Mani bērni sāka raudāt. Viņi nobijās. Viņi nezināja, kas notiek. Tas bija ļoti traumējoši, ”sacīja Bruks.

Bruks Fox News pastāstīja, ka viņai nav atļauts atgriezties lidojumā, un JetBlue nepalīdzēja viņai rezervēt citu. Viņa sacīja, ka vēlāk tajā pašā vakarā atrada citu lidojumu uz mājām kopā ar United Airlines. Brūka, kura ēd tikai košera ēdienu, piebilda, ka satraukuma laikā viņa nejauši atstāja sviestmaizes, ko bija pagatavojusi lidojumā JetBlue, un viņas ģimene stundām ilgi palika bez ēdiena, jo reliģisko apstākļu dēļ viņa nevarēja ēst lidostā. iemeslu dēļ.

Viņa atzīmēja, ka lidostas vestibilā satikusi pāris, kuriem netika atļauts atgriezties JetBlue lidojumā, jo viņi iestājās par viņu.

"Ir patīkami zināt, ka mēs neesam zaudējuši ticību cilvēcei, kad pasažieri stāvēja par mani," sacīja Bruks.

Trešdien Bruks vairāk nekā piecas stundas atradās Floridā un ap pusnakti atgriezās mājās Ņujorkā. Viņas vīrs tagad apsver iespēju iesūdzēt tiesā JetBlue par notikušo.

Paziņojumā, kas tika nosūtīts Fox News, JetBlue Airways korporatīvo komunikāciju vadītājs Dereks Dombrovskis sacīja: “Šajos bezprecedenta laikos mūsu pirmā prioritāte ir nodrošināt apkalpes locekļu un klientu drošību, un mēs esam ātri ieviesuši jaunas drošības politikas un procedūras visā pandēmija."

Viņš norādīja uz faktu, ka JetBlue “sejas aizklāšanas politika nesen tika atjaunināta 10. augustā, lai nodrošinātu, ka visi-gan pieaugušie, gan bērni-valkā seju, lai palīdzētu novērst koronavīrusa izplatīšanos”.

"Bērniem no 2 gadu vecuma ir jāvalkā sejas aizsargs, kas atbilst CDC vadlīnijām, kurās teikts:" Bērni, kas jaunāki par 2 gadiem, nedrīkst lietot maskas, "turpināja Dombrovskis.

Viņš turpināja atzīmēt, ka "klienti pirms lidojuma saņem e-pastu, kurā izklāstīti jaunākie drošības protokoli un seju aizsegšanas politika". Dombrovskis arī sacīja, ka politika ir norādīta JetBlue vietnē.

"Mūsu apkalpes locekļi ir gatavi palīdzēt klientiem lidostā un lidmašīnā, kuriem varētu būt nepieciešams atbalsts," sacīja Dombrovskis. "Mums ir elastīga rezervēšanas politika tiem, kas nespēj izpildīt šo prasību, un klienti, kuri atsakās ievērot šos standartus pēc apkalpes locekļu pieprasījumiem, tiks pārbaudīti, lai saņemtu turpmāku ceļošanas atbilstību JetBlue."

Katrā ziņā Broka neredz, kā šādai politikai ir jēga.

“Es domāju, ka bērnam, kurš ir 2 gadus vecs, nav iespējams nēsāt masku. Es nedomāju, ka līdz 4 gadu vecumam pat ir iespējams piespiest bērnu nēsāt masku, it īpaši, ja viņam mutē ir knupis, ”sacīja Bruks. "Kā bērnam vajadzētu elpot, aizklājot degunu un muti?"

"Divgadīgam bērnam nav loģikas kā vecākam bērnam un viņš nesaprot maskas neizmantošanas sekas," viņa uzsvēra.

"Tas, kā viņi izturējās pret mani un rīkojās, ir necilvēcīgi," viņa turpināja. "Es jutos ļoti mērķtiecīga."


6 bērnu mamma startēja no JetBlue lidojuma, jo toddler nenēsāja masku, un saka, ka politika nav iespējama

Ģimene sāka JetBlue lidojumu, jo toddler neturēja sejas masku

Neapstrādāts video: ģimene lika izkāpt no JetBlue lidojuma, jo toddler nenēsās masku.

Ņujorkas mātei, kas lidoja ar lidmašīnu JetBlue no Orlando, Fla., Uz Ņujorku, Ņūdžersijā, tika teikts, ka viņai kopā ar saviem sešiem bērniem ir jāizkāpj no lidmašīnas, jo viņas 2 gadus vecā meita nevalkā sejas masku - un tagad viņa saka, ka viņas vīrs apsver tiesvedību pret aviokompāniju.

Čaja Brūka no Bruklinas sacīja Fox News, ka uzskata, ka aviosabiedrības pašreizējā masku politika attiecībā uz maziem bērniem nav "iespējama", un piebilda, ka viņas nesenā pieredze ir ne tikai pazemojoša, bet arī "traumatizējoša" arī viņas bērniem.

Bruks sacīja, ka stjuartes viņai teica, ka viņai jāizkāpj no lidojuma, ja viņas 2 gadus vecā meitene nevar valkāt masku, pat ja viņa mēģināja paskaidrot, ka centīsies panākt, lai toddler Dina paturētu masku. Tikmēr Bruks sacīja, ka viņai radies iespaids, ka viņas meita ir atbrīvota no tādas nēsāšanas.

"Es neesmu konfrontējošs cilvēks, es negribēju nekādas nepatikšanas, es tikai gribēju atgriezties mājās ar sešiem bērniem pēc ģimenes atvaļinājuma, un tas mazināja mūsu pieredzi," sacīja Bruks, kurš apgalvoja, ka aviokompānijas apkalpe dalībnieki “izturējās pret mani rupji” 19. augusta lidojuma laikā.

Bruks apgalvo, ka tieši pirms lidojuma viņa pa skaļruni dzirdēja, ka "mazi bērni" ir atbrīvoti no sejas maskas nēsāšanas, ja viņi nevar to turēt, bet paziņojumā nekad nav norādīts vecums. This mandate was also listed on JetBlue's "Traveling With Kids" webpage, claims Bruck – but it, too, did not specify an age. In the below screenshot, allegedly taken by Bruck's husband on Aug. 19, the site says "children who are not able to maintain a face covering are exempt from the requirement."

Bruck's husband believes the wording was changed sometime after 10 p.m., and has been altered to read "all travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning."

Bruck family said a screenshot of JetBlue’s website from Wednesday around 10 p.m. showed JetBlue’s "Traveling with Kids" section still included the line, "Children who are not able to maintain a face covering are execpt from the requirement" of wearing a face mask. They claim that line was dropped after 10 p.m. as it no longer appears in the section. (Bruck family screenshot of JetBlue’s website)

JetBlue, however, claims that they have not updated their policy since Aug. 10.

Meanwhile, Bruck told Fox News on Thursday that it is “inhumane” to publish one policy on the website while enforcing a different one in person. According to Bruck, her five older children were all wearing masks on Wednesday's flight, but her toddler daughter Dina wouldn't keep it on.

“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” she explained, adding that flight attendants soon told her to get off the plane.

“The rest of the passengers were supporting me and told me not to get off the plane,” Bruck said. “So I said, ‘I am not leaving, I need to get home, I paid for these flights.’”

“They [crew members] said, 'If you don’t get off the plane now, we are going to have to disembark all the passengers,' and then the passengers were yelling and screaming at the crew members, [saying,] ‘This is ridiculous, she is alone with six kids,’ … [The flight attendants] didn’t care.”

In a video sent to Fox News showing all passengers being forced to deplane, some can be heard complaining.

“Can you believe this that a 2-year-old cannot wear a mask and we’re all getting off the plane?” one passenger is heard saying in a video.

“Everyone call customer service on JetBlue,” another passenger says.

“My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing,” Bruck said.

Bruck told Fox News she wasn’t allowed back on the flight and JetBlue didn’t help her book another one. She said she ended up finding another flight home with United Airlines later that evening. Bruck, who only eats kosher food, added that, amid the commotion, she accidentally left the sandwiches she had made on the JetBlue flight, and her family was left without food for hours since she could not eat the food at the airport due to religious reasons.

She noted that she met a couple in the airport lobby who was not allowed back on the JetBlue flight because they stood up for her.

“It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me,” Bruck said.

Bruck was stranded in Florida for more than five hours on Wednesday, and arrived back to her New York City home around midnight. Her husband is now considering suing JetBlue over the incident.

In a statement sent to Fox News, Derek Dombrowski, JetBlue Airways’ corporate communications manager, said, “During these unprecedented times, our first priority is to keep crewmembers and customers safe, and we’ve quickly introduced new safety policies and procedures throughout the pandemic.”

He pointed to the fact that JetBlue’s “face covering policy was updated most recently on Aug. 10 to ensure everyone is wearing a face-covering – adults and children alike – to help prevent the spread of coronavirus.”

“Children age 2 and over must wear a face covering, consistent with CDC guidelines, which say ‘Masks should not be worn by children under the age of 2,’” Dombrowski continued.

He went on to note that “customers receive an email before their flight outlining the latest safety protocols and face-covering policies.” Dombrowski also said the policy is listed on the JetBlue website.

“Our crew members are ready to assist customers in the airport and onboard who might need support,” Dombrowski said. “We have a flexible rebooking policy for those who are unable to meet this requirement, and customers who refuse to follow these standards after requests from crewmembers will be reviewed for further travel eligibility on JetBlue.”

In any case, Brock doesn't see how such a policy makes sense.

“I think that it’s not feasible for a child who is 2 years old to wear a mask. I don’t think under 4 is even possible to force a child to wear a mask, and especially if they have a pacifier in their mouth,” Bruck said. “How is a child supposed to breathe covering their nose and their mouth?”

“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stressed.

“The way they treated me and went about it is inhumane,” she continued. “I felt very targeted."


Mom of 6 booted from JetBlue flight because toddler wouldn't keep mask on says policy 'not feasible'

Family kicked off JetBlue flight because toddler wouldn't keep face mask on

Raw video: Family told to get off JetBlue flight because toddler wouldn't wear a mask.

A New York City mother on a JetBlue flight from Orlando, Fla., to Newark, N.J., was told she had to get off the airplane, along with her six children, because her 2-year-old daughter would not wear a face mask – and now she says her husband is considering legal action against the airline.

Chaya Bruck of Brooklyn told Fox News that she believes the airline's current mask policy concerning small children is "not feasible," and added that her recent experience was not only humiliating but “traumatizing" for her kids as well.

Bruck said flight attendants told her she had to get off the flight if her 2-year-old could not wear a mask, even as she tried to explain that she would try to get the toddler, Dina, to keep the mask on. Bruck, meanwhile, said she was under the impression that her daughter was exempt from wearing one.

“I’m not a confrontational person, I didn’t want any trouble, I just wanted to get home with my six kids after a family vacation and this put a damper on our experience,” said Bruck, who claimed that the airline's crew members “were rude to me" during the Aug. 19 flight.

Bruck claims that just prior to the flight, she heard on the loudspeaker that "small children" were exempt from wearing a face mask if they couldn’t keep it on, but that the announcement never specified an age. This mandate was also listed on JetBlue's "Traveling With Kids" webpage, claims Bruck – but it, too, did not specify an age. In the below screenshot, allegedly taken by Bruck's husband on Aug. 19, the site says "children who are not able to maintain a face covering are exempt from the requirement."

Bruck's husband believes the wording was changed sometime after 10 p.m., and has been altered to read "all travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning."

Bruck family said a screenshot of JetBlue’s website from Wednesday around 10 p.m. showed JetBlue’s "Traveling with Kids" section still included the line, "Children who are not able to maintain a face covering are execpt from the requirement" of wearing a face mask. They claim that line was dropped after 10 p.m. as it no longer appears in the section. (Bruck family screenshot of JetBlue’s website)

JetBlue, however, claims that they have not updated their policy since Aug. 10.

Meanwhile, Bruck told Fox News on Thursday that it is “inhumane” to publish one policy on the website while enforcing a different one in person. According to Bruck, her five older children were all wearing masks on Wednesday's flight, but her toddler daughter Dina wouldn't keep it on.

“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” she explained, adding that flight attendants soon told her to get off the plane.

“The rest of the passengers were supporting me and told me not to get off the plane,” Bruck said. “So I said, ‘I am not leaving, I need to get home, I paid for these flights.’”

“They [crew members] said, 'If you don’t get off the plane now, we are going to have to disembark all the passengers,' and then the passengers were yelling and screaming at the crew members, [saying,] ‘This is ridiculous, she is alone with six kids,’ … [The flight attendants] didn’t care.”

In a video sent to Fox News showing all passengers being forced to deplane, some can be heard complaining.

“Can you believe this that a 2-year-old cannot wear a mask and we’re all getting off the plane?” one passenger is heard saying in a video.

“Everyone call customer service on JetBlue,” another passenger says.

“My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing,” Bruck said.

Bruck told Fox News she wasn’t allowed back on the flight and JetBlue didn’t help her book another one. She said she ended up finding another flight home with United Airlines later that evening. Bruck, who only eats kosher food, added that, amid the commotion, she accidentally left the sandwiches she had made on the JetBlue flight, and her family was left without food for hours since she could not eat the food at the airport due to religious reasons.

She noted that she met a couple in the airport lobby who was not allowed back on the JetBlue flight because they stood up for her.

“It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me,” Bruck said.

Bruck was stranded in Florida for more than five hours on Wednesday, and arrived back to her New York City home around midnight. Her husband is now considering suing JetBlue over the incident.

In a statement sent to Fox News, Derek Dombrowski, JetBlue Airways’ corporate communications manager, said, “During these unprecedented times, our first priority is to keep crewmembers and customers safe, and we’ve quickly introduced new safety policies and procedures throughout the pandemic.”

He pointed to the fact that JetBlue’s “face covering policy was updated most recently on Aug. 10 to ensure everyone is wearing a face-covering – adults and children alike – to help prevent the spread of coronavirus.”

“Children age 2 and over must wear a face covering, consistent with CDC guidelines, which say ‘Masks should not be worn by children under the age of 2,’” Dombrowski continued.

He went on to note that “customers receive an email before their flight outlining the latest safety protocols and face-covering policies.” Dombrowski also said the policy is listed on the JetBlue website.

“Our crew members are ready to assist customers in the airport and onboard who might need support,” Dombrowski said. “We have a flexible rebooking policy for those who are unable to meet this requirement, and customers who refuse to follow these standards after requests from crewmembers will be reviewed for further travel eligibility on JetBlue.”

In any case, Brock doesn't see how such a policy makes sense.

“I think that it’s not feasible for a child who is 2 years old to wear a mask. I don’t think under 4 is even possible to force a child to wear a mask, and especially if they have a pacifier in their mouth,” Bruck said. “How is a child supposed to breathe covering their nose and their mouth?”

“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stressed.

“The way they treated me and went about it is inhumane,” she continued. “I felt very targeted."


Mom of 6 booted from JetBlue flight because toddler wouldn't keep mask on says policy 'not feasible'

Family kicked off JetBlue flight because toddler wouldn't keep face mask on

Raw video: Family told to get off JetBlue flight because toddler wouldn't wear a mask.

A New York City mother on a JetBlue flight from Orlando, Fla., to Newark, N.J., was told she had to get off the airplane, along with her six children, because her 2-year-old daughter would not wear a face mask – and now she says her husband is considering legal action against the airline.

Chaya Bruck of Brooklyn told Fox News that she believes the airline's current mask policy concerning small children is "not feasible," and added that her recent experience was not only humiliating but “traumatizing" for her kids as well.

Bruck said flight attendants told her she had to get off the flight if her 2-year-old could not wear a mask, even as she tried to explain that she would try to get the toddler, Dina, to keep the mask on. Bruck, meanwhile, said she was under the impression that her daughter was exempt from wearing one.

“I’m not a confrontational person, I didn’t want any trouble, I just wanted to get home with my six kids after a family vacation and this put a damper on our experience,” said Bruck, who claimed that the airline's crew members “were rude to me" during the Aug. 19 flight.

Bruck claims that just prior to the flight, she heard on the loudspeaker that "small children" were exempt from wearing a face mask if they couldn’t keep it on, but that the announcement never specified an age. This mandate was also listed on JetBlue's "Traveling With Kids" webpage, claims Bruck – but it, too, did not specify an age. In the below screenshot, allegedly taken by Bruck's husband on Aug. 19, the site says "children who are not able to maintain a face covering are exempt from the requirement."

Bruck's husband believes the wording was changed sometime after 10 p.m., and has been altered to read "all travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning."

Bruck family said a screenshot of JetBlue’s website from Wednesday around 10 p.m. showed JetBlue’s "Traveling with Kids" section still included the line, "Children who are not able to maintain a face covering are execpt from the requirement" of wearing a face mask. They claim that line was dropped after 10 p.m. as it no longer appears in the section. (Bruck family screenshot of JetBlue’s website)

JetBlue, however, claims that they have not updated their policy since Aug. 10.

Meanwhile, Bruck told Fox News on Thursday that it is “inhumane” to publish one policy on the website while enforcing a different one in person. According to Bruck, her five older children were all wearing masks on Wednesday's flight, but her toddler daughter Dina wouldn't keep it on.

“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” she explained, adding that flight attendants soon told her to get off the plane.

“The rest of the passengers were supporting me and told me not to get off the plane,” Bruck said. “So I said, ‘I am not leaving, I need to get home, I paid for these flights.’”

“They [crew members] said, 'If you don’t get off the plane now, we are going to have to disembark all the passengers,' and then the passengers were yelling and screaming at the crew members, [saying,] ‘This is ridiculous, she is alone with six kids,’ … [The flight attendants] didn’t care.”

In a video sent to Fox News showing all passengers being forced to deplane, some can be heard complaining.

“Can you believe this that a 2-year-old cannot wear a mask and we’re all getting off the plane?” one passenger is heard saying in a video.

“Everyone call customer service on JetBlue,” another passenger says.

“My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing,” Bruck said.

Bruck told Fox News she wasn’t allowed back on the flight and JetBlue didn’t help her book another one. She said she ended up finding another flight home with United Airlines later that evening. Bruck, who only eats kosher food, added that, amid the commotion, she accidentally left the sandwiches she had made on the JetBlue flight, and her family was left without food for hours since she could not eat the food at the airport due to religious reasons.

She noted that she met a couple in the airport lobby who was not allowed back on the JetBlue flight because they stood up for her.

“It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me,” Bruck said.

Bruck was stranded in Florida for more than five hours on Wednesday, and arrived back to her New York City home around midnight. Her husband is now considering suing JetBlue over the incident.

In a statement sent to Fox News, Derek Dombrowski, JetBlue Airways’ corporate communications manager, said, “During these unprecedented times, our first priority is to keep crewmembers and customers safe, and we’ve quickly introduced new safety policies and procedures throughout the pandemic.”

He pointed to the fact that JetBlue’s “face covering policy was updated most recently on Aug. 10 to ensure everyone is wearing a face-covering – adults and children alike – to help prevent the spread of coronavirus.”

“Children age 2 and over must wear a face covering, consistent with CDC guidelines, which say ‘Masks should not be worn by children under the age of 2,’” Dombrowski continued.

He went on to note that “customers receive an email before their flight outlining the latest safety protocols and face-covering policies.” Dombrowski also said the policy is listed on the JetBlue website.

“Our crew members are ready to assist customers in the airport and onboard who might need support,” Dombrowski said. “We have a flexible rebooking policy for those who are unable to meet this requirement, and customers who refuse to follow these standards after requests from crewmembers will be reviewed for further travel eligibility on JetBlue.”

In any case, Brock doesn't see how such a policy makes sense.

“I think that it’s not feasible for a child who is 2 years old to wear a mask. I don’t think under 4 is even possible to force a child to wear a mask, and especially if they have a pacifier in their mouth,” Bruck said. “How is a child supposed to breathe covering their nose and their mouth?”

“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stressed.

“The way they treated me and went about it is inhumane,” she continued. “I felt very targeted."


Mom of 6 booted from JetBlue flight because toddler wouldn't keep mask on says policy 'not feasible'

Family kicked off JetBlue flight because toddler wouldn't keep face mask on

Raw video: Family told to get off JetBlue flight because toddler wouldn't wear a mask.

A New York City mother on a JetBlue flight from Orlando, Fla., to Newark, N.J., was told she had to get off the airplane, along with her six children, because her 2-year-old daughter would not wear a face mask – and now she says her husband is considering legal action against the airline.

Chaya Bruck of Brooklyn told Fox News that she believes the airline's current mask policy concerning small children is "not feasible," and added that her recent experience was not only humiliating but “traumatizing" for her kids as well.

Bruck said flight attendants told her she had to get off the flight if her 2-year-old could not wear a mask, even as she tried to explain that she would try to get the toddler, Dina, to keep the mask on. Bruck, meanwhile, said she was under the impression that her daughter was exempt from wearing one.

“I’m not a confrontational person, I didn’t want any trouble, I just wanted to get home with my six kids after a family vacation and this put a damper on our experience,” said Bruck, who claimed that the airline's crew members “were rude to me" during the Aug. 19 flight.

Bruck claims that just prior to the flight, she heard on the loudspeaker that "small children" were exempt from wearing a face mask if they couldn’t keep it on, but that the announcement never specified an age. This mandate was also listed on JetBlue's "Traveling With Kids" webpage, claims Bruck – but it, too, did not specify an age. In the below screenshot, allegedly taken by Bruck's husband on Aug. 19, the site says "children who are not able to maintain a face covering are exempt from the requirement."

Bruck's husband believes the wording was changed sometime after 10 p.m., and has been altered to read "all travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning."

Bruck family said a screenshot of JetBlue’s website from Wednesday around 10 p.m. showed JetBlue’s "Traveling with Kids" section still included the line, "Children who are not able to maintain a face covering are execpt from the requirement" of wearing a face mask. They claim that line was dropped after 10 p.m. as it no longer appears in the section. (Bruck family screenshot of JetBlue’s website)

JetBlue, however, claims that they have not updated their policy since Aug. 10.

Meanwhile, Bruck told Fox News on Thursday that it is “inhumane” to publish one policy on the website while enforcing a different one in person. According to Bruck, her five older children were all wearing masks on Wednesday's flight, but her toddler daughter Dina wouldn't keep it on.

“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” she explained, adding that flight attendants soon told her to get off the plane.

“The rest of the passengers were supporting me and told me not to get off the plane,” Bruck said. “So I said, ‘I am not leaving, I need to get home, I paid for these flights.’”

“They [crew members] said, 'If you don’t get off the plane now, we are going to have to disembark all the passengers,' and then the passengers were yelling and screaming at the crew members, [saying,] ‘This is ridiculous, she is alone with six kids,’ … [The flight attendants] didn’t care.”

In a video sent to Fox News showing all passengers being forced to deplane, some can be heard complaining.

“Can you believe this that a 2-year-old cannot wear a mask and we’re all getting off the plane?” one passenger is heard saying in a video.

“Everyone call customer service on JetBlue,” another passenger says.

“My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing,” Bruck said.

Bruck told Fox News she wasn’t allowed back on the flight and JetBlue didn’t help her book another one. She said she ended up finding another flight home with United Airlines later that evening. Bruck, who only eats kosher food, added that, amid the commotion, she accidentally left the sandwiches she had made on the JetBlue flight, and her family was left without food for hours since she could not eat the food at the airport due to religious reasons.

She noted that she met a couple in the airport lobby who was not allowed back on the JetBlue flight because they stood up for her.

“It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me,” Bruck said.

Bruck was stranded in Florida for more than five hours on Wednesday, and arrived back to her New York City home around midnight. Her husband is now considering suing JetBlue over the incident.

In a statement sent to Fox News, Derek Dombrowski, JetBlue Airways’ corporate communications manager, said, “During these unprecedented times, our first priority is to keep crewmembers and customers safe, and we’ve quickly introduced new safety policies and procedures throughout the pandemic.”

He pointed to the fact that JetBlue’s “face covering policy was updated most recently on Aug. 10 to ensure everyone is wearing a face-covering – adults and children alike – to help prevent the spread of coronavirus.”

“Children age 2 and over must wear a face covering, consistent with CDC guidelines, which say ‘Masks should not be worn by children under the age of 2,’” Dombrowski continued.

He went on to note that “customers receive an email before their flight outlining the latest safety protocols and face-covering policies.” Dombrowski also said the policy is listed on the JetBlue website.

“Our crew members are ready to assist customers in the airport and onboard who might need support,” Dombrowski said. “We have a flexible rebooking policy for those who are unable to meet this requirement, and customers who refuse to follow these standards after requests from crewmembers will be reviewed for further travel eligibility on JetBlue.”

In any case, Brock doesn't see how such a policy makes sense.

“I think that it’s not feasible for a child who is 2 years old to wear a mask. I don’t think under 4 is even possible to force a child to wear a mask, and especially if they have a pacifier in their mouth,” Bruck said. “How is a child supposed to breathe covering their nose and their mouth?”

“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stressed.

“The way they treated me and went about it is inhumane,” she continued. “I felt very targeted."


Mom of 6 booted from JetBlue flight because toddler wouldn't keep mask on says policy 'not feasible'

Family kicked off JetBlue flight because toddler wouldn't keep face mask on

Raw video: Family told to get off JetBlue flight because toddler wouldn't wear a mask.

A New York City mother on a JetBlue flight from Orlando, Fla., to Newark, N.J., was told she had to get off the airplane, along with her six children, because her 2-year-old daughter would not wear a face mask – and now she says her husband is considering legal action against the airline.

Chaya Bruck of Brooklyn told Fox News that she believes the airline's current mask policy concerning small children is "not feasible," and added that her recent experience was not only humiliating but “traumatizing" for her kids as well.

Bruck said flight attendants told her she had to get off the flight if her 2-year-old could not wear a mask, even as she tried to explain that she would try to get the toddler, Dina, to keep the mask on. Bruck, meanwhile, said she was under the impression that her daughter was exempt from wearing one.

“I’m not a confrontational person, I didn’t want any trouble, I just wanted to get home with my six kids after a family vacation and this put a damper on our experience,” said Bruck, who claimed that the airline's crew members “were rude to me" during the Aug. 19 flight.

Bruck claims that just prior to the flight, she heard on the loudspeaker that "small children" were exempt from wearing a face mask if they couldn’t keep it on, but that the announcement never specified an age. This mandate was also listed on JetBlue's "Traveling With Kids" webpage, claims Bruck – but it, too, did not specify an age. In the below screenshot, allegedly taken by Bruck's husband on Aug. 19, the site says "children who are not able to maintain a face covering are exempt from the requirement."

Bruck's husband believes the wording was changed sometime after 10 p.m., and has been altered to read "all travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning."

Bruck family said a screenshot of JetBlue’s website from Wednesday around 10 p.m. showed JetBlue’s "Traveling with Kids" section still included the line, "Children who are not able to maintain a face covering are execpt from the requirement" of wearing a face mask. They claim that line was dropped after 10 p.m. as it no longer appears in the section. (Bruck family screenshot of JetBlue’s website)

JetBlue, however, claims that they have not updated their policy since Aug. 10.

Meanwhile, Bruck told Fox News on Thursday that it is “inhumane” to publish one policy on the website while enforcing a different one in person. According to Bruck, her five older children were all wearing masks on Wednesday's flight, but her toddler daughter Dina wouldn't keep it on.

“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” she explained, adding that flight attendants soon told her to get off the plane.

“The rest of the passengers were supporting me and told me not to get off the plane,” Bruck said. “So I said, ‘I am not leaving, I need to get home, I paid for these flights.’”

“They [crew members] said, 'If you don’t get off the plane now, we are going to have to disembark all the passengers,' and then the passengers were yelling and screaming at the crew members, [saying,] ‘This is ridiculous, she is alone with six kids,’ … [The flight attendants] didn’t care.”

In a video sent to Fox News showing all passengers being forced to deplane, some can be heard complaining.

“Can you believe this that a 2-year-old cannot wear a mask and we’re all getting off the plane?” one passenger is heard saying in a video.

“Everyone call customer service on JetBlue,” another passenger says.

“My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing,” Bruck said.

Bruck told Fox News she wasn’t allowed back on the flight and JetBlue didn’t help her book another one. She said she ended up finding another flight home with United Airlines later that evening. Bruck, who only eats kosher food, added that, amid the commotion, she accidentally left the sandwiches she had made on the JetBlue flight, and her family was left without food for hours since she could not eat the food at the airport due to religious reasons.

She noted that she met a couple in the airport lobby who was not allowed back on the JetBlue flight because they stood up for her.

“It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me,” Bruck said.

Bruck was stranded in Florida for more than five hours on Wednesday, and arrived back to her New York City home around midnight. Her husband is now considering suing JetBlue over the incident.

In a statement sent to Fox News, Derek Dombrowski, JetBlue Airways’ corporate communications manager, said, “During these unprecedented times, our first priority is to keep crewmembers and customers safe, and we’ve quickly introduced new safety policies and procedures throughout the pandemic.”

He pointed to the fact that JetBlue’s “face covering policy was updated most recently on Aug. 10 to ensure everyone is wearing a face-covering – adults and children alike – to help prevent the spread of coronavirus.”

“Children age 2 and over must wear a face covering, consistent with CDC guidelines, which say ‘Masks should not be worn by children under the age of 2,’” Dombrowski continued.

He went on to note that “customers receive an email before their flight outlining the latest safety protocols and face-covering policies.” Dombrowski also said the policy is listed on the JetBlue website.

“Our crew members are ready to assist customers in the airport and onboard who might need support,” Dombrowski said. “We have a flexible rebooking policy for those who are unable to meet this requirement, and customers who refuse to follow these standards after requests from crewmembers will be reviewed for further travel eligibility on JetBlue.”

In any case, Brock doesn't see how such a policy makes sense.

“I think that it’s not feasible for a child who is 2 years old to wear a mask. I don’t think under 4 is even possible to force a child to wear a mask, and especially if they have a pacifier in their mouth,” Bruck said. “How is a child supposed to breathe covering their nose and their mouth?”

“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stressed.

“The way they treated me and went about it is inhumane,” she continued. “I felt very targeted."


Mom of 6 booted from JetBlue flight because toddler wouldn't keep mask on says policy 'not feasible'

Family kicked off JetBlue flight because toddler wouldn't keep face mask on

Raw video: Family told to get off JetBlue flight because toddler wouldn't wear a mask.

A New York City mother on a JetBlue flight from Orlando, Fla., to Newark, N.J., was told she had to get off the airplane, along with her six children, because her 2-year-old daughter would not wear a face mask – and now she says her husband is considering legal action against the airline.

Chaya Bruck of Brooklyn told Fox News that she believes the airline's current mask policy concerning small children is "not feasible," and added that her recent experience was not only humiliating but “traumatizing" for her kids as well.

Bruck said flight attendants told her she had to get off the flight if her 2-year-old could not wear a mask, even as she tried to explain that she would try to get the toddler, Dina, to keep the mask on. Bruck, meanwhile, said she was under the impression that her daughter was exempt from wearing one.

“I’m not a confrontational person, I didn’t want any trouble, I just wanted to get home with my six kids after a family vacation and this put a damper on our experience,” said Bruck, who claimed that the airline's crew members “were rude to me" during the Aug. 19 flight.

Bruck claims that just prior to the flight, she heard on the loudspeaker that "small children" were exempt from wearing a face mask if they couldn’t keep it on, but that the announcement never specified an age. This mandate was also listed on JetBlue's "Traveling With Kids" webpage, claims Bruck – but it, too, did not specify an age. In the below screenshot, allegedly taken by Bruck's husband on Aug. 19, the site says "children who are not able to maintain a face covering are exempt from the requirement."

Bruck's husband believes the wording was changed sometime after 10 p.m., and has been altered to read "all travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning."

Bruck family said a screenshot of JetBlue’s website from Wednesday around 10 p.m. showed JetBlue’s "Traveling with Kids" section still included the line, "Children who are not able to maintain a face covering are execpt from the requirement" of wearing a face mask. They claim that line was dropped after 10 p.m. as it no longer appears in the section. (Bruck family screenshot of JetBlue’s website)

JetBlue, however, claims that they have not updated their policy since Aug. 10.

Meanwhile, Bruck told Fox News on Thursday that it is “inhumane” to publish one policy on the website while enforcing a different one in person. According to Bruck, her five older children were all wearing masks on Wednesday's flight, but her toddler daughter Dina wouldn't keep it on.

“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” she explained, adding that flight attendants soon told her to get off the plane.

“The rest of the passengers were supporting me and told me not to get off the plane,” Bruck said. “So I said, ‘I am not leaving, I need to get home, I paid for these flights.’”

“They [crew members] said, 'If you don’t get off the plane now, we are going to have to disembark all the passengers,' and then the passengers were yelling and screaming at the crew members, [saying,] ‘This is ridiculous, she is alone with six kids,’ … [The flight attendants] didn’t care.”

In a video sent to Fox News showing all passengers being forced to deplane, some can be heard complaining.

“Can you believe this that a 2-year-old cannot wear a mask and we’re all getting off the plane?” one passenger is heard saying in a video.

“Everyone call customer service on JetBlue,” another passenger says.

“My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing,” Bruck said.

Bruck told Fox News she wasn’t allowed back on the flight and JetBlue didn’t help her book another one. She said she ended up finding another flight home with United Airlines later that evening. Bruck, who only eats kosher food, added that, amid the commotion, she accidentally left the sandwiches she had made on the JetBlue flight, and her family was left without food for hours since she could not eat the food at the airport due to religious reasons.

She noted that she met a couple in the airport lobby who was not allowed back on the JetBlue flight because they stood up for her.

“It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me,” Bruck said.

Bruck was stranded in Florida for more than five hours on Wednesday, and arrived back to her New York City home around midnight. Her husband is now considering suing JetBlue over the incident.

In a statement sent to Fox News, Derek Dombrowski, JetBlue Airways’ corporate communications manager, said, “During these unprecedented times, our first priority is to keep crewmembers and customers safe, and we’ve quickly introduced new safety policies and procedures throughout the pandemic.”

He pointed to the fact that JetBlue’s “face covering policy was updated most recently on Aug. 10 to ensure everyone is wearing a face-covering – adults and children alike – to help prevent the spread of coronavirus.”

“Children age 2 and over must wear a face covering, consistent with CDC guidelines, which say ‘Masks should not be worn by children under the age of 2,’” Dombrowski continued.

He went on to note that “customers receive an email before their flight outlining the latest safety protocols and face-covering policies.” Dombrowski also said the policy is listed on the JetBlue website.

“Our crew members are ready to assist customers in the airport and onboard who might need support,” Dombrowski said. “We have a flexible rebooking policy for those who are unable to meet this requirement, and customers who refuse to follow these standards after requests from crewmembers will be reviewed for further travel eligibility on JetBlue.”

In any case, Brock doesn't see how such a policy makes sense.

“I think that it’s not feasible for a child who is 2 years old to wear a mask. I don’t think under 4 is even possible to force a child to wear a mask, and especially if they have a pacifier in their mouth,” Bruck said. “How is a child supposed to breathe covering their nose and their mouth?”

“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stressed.

“The way they treated me and went about it is inhumane,” she continued. “I felt very targeted."


Skatīties video: Airbuss Liepājas lidostā (Novembris 2021).